​​​​Kent Schumann, MBA, CLTD, CLSSBB, CISSP​, CISA

Chief Information Officer | Printronix

Irvine, CA

​2021 - present

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• Serve as integral member of executive leadership responsible for managing global IT systems, teams, and budgets spanning 6 countries, developing strategy, and leading projects needed to modernize aging IT infrastructure, security, business intelligence, SAP ERP, Salesforce CRM, EDI, and e-commerce systems including in-house & 3PL warehouses, multi-language, and multi-currency

• Currently also serving as VP of Operations - Americas with additional responsibilities leading operations team and managing 3PL warehouse operations during a significant organizational transition that has included layoffs and the loss of the CEO

• Leveraged expertise to restructure and mentor the team, ensuring understanding of organizational procedures and expectations, building a top-performing team and foundation, and providing IT support to increase organizational employee productivity

• Led impactful initiatives such as building sophisticated Inventory Analysis and Demand Planning tools to reduce inventory levels, Sales Analysis tools to replace error-prone Excel-based reports and ensure complete sales visibility in real-time with actionable data, and accounting analytics to reduce accounts receivables and increase cash flow

• Introduced significant security initiatives, including implementing a global multi-layer security strategy including web filtering, endpoint protection, security training and awareness, vulnerability scans, phishing protection, incident response plans, secure password management, and two-factor authentication

• Oversaw the implementation and streamlining of the SAP ERP processes to increase forecasting accuracy, reduced purchasing, and improved EDI integration.

• Re-designed and re-implemented Salesforce.com for worldwide Sales teams to track sales opportunities providing more visibility, accountability, and ultimately more revenue through higher close/win rate

• Streamlined e-commerce integration processes and error handling to enhance the end-user experience, increase “perfect order” rates, and reduce sales operations costs and workload

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Vice President of IT Managed Services | ManagedLab Services

San Diego, CA

​2020 - 2021

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• Serving as CIO to multiple organizations and directly managing a team of System Engineers & Support Technicians for an expanding Lab Services company, accountable for profitability and scalability growth within IT Managed Services while ensuring security of cloud systems, data centers, servers, and end-users in Life Sciences, BioTech, Hospitality, etc., leading all IT strategies and initiatives

• Lead all security initiatives including major rollouts of multi-factor authentication (MFA), advanced threat protection, vulnerability assessments, compliance strategies, cloud & application security, SIEM, security awareness, and multi-layer data security systems

• Designed a Work Priority system, streamlining operational workflow in conjunction with company policy, allowing consolidation of 10% in Service Desk staffing while maintaining operational efficiency and customer satisfaction rates despite an increasing workload

• Aligned Service Desk processing with enhanced ITIL service processes to maximize capability and capacity, enabling accelerated ticket handling and able to handle projected business growth of 150%+

• Headed an extensive successful large-scale low-voltage IT rollout for dual-branded hotel properties within the hospitality industry, showcasing effective leadership and project management skills

• Implemented cost-effective and synergetic remote working solutions, internal file server migrations into SharePoint, full Microsoft Team Voice PBX system integrations, and timely remote conversions of 400+ personnel to secure cloud operations

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Chief Information Officer | Santa Monica Seafood

Rancho Dominguez, CA

​2008 - 2019

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• Established role as 1st CIO, growing, managing, and mentoring the IT Infrastructure, Application Development, & Business Analysis teams, with additional responsibility for continuous improvement projects aiding revenue growth of $100M to $450M+ 

• Spearheaded all ERP & POS system upgrades and customization company-wide including new acquisitions, supporting 700+ employees across 12 production facilities, distribution centers, and retail sites

• Eradicated massive waste, developed KPI analytics, and facilitated business intelligence reporting to leadership for actionable insight, in addition to process reengineering and custom ERP system advancements, resulting in $85K of recurring monthly savings

• Engineered a Disaster Recovery & Business Continuity strategy, substantially reducing ERP system recovery time from 2 hours to 10 minutes alongside a critical data loss window reduction from 4 hours to only 15 minutes

• Built proprietary application, workflow, and reporting solution for streamlining Purchase Order Adjustment processing, decreasing monthly expenditures by $50K

• Developed comprehensive Procurement solution to decrease waste and product substitutions while strengthening ERP system supply chain functionality, yielding infrequent returns, boosting customer satisfaction rates, and monthly savings of $12K 

• Constructed an E-Commerce enterprise system, allowing smooth transactions of B2B web & EDI wholesale, and customer preferred B2C retail ordering, handling $100M+ of company’s revenue while simultaneously eliminating manual errors

• Spearheaded in-house Agile application development with an MVP focus, utilizing IIS/ASP/MS SQL Server stack, T/SQL, C#, Javascript, Kendo UI, SRS, and PowerBi reporting and analytics to amplify ERP, CRM, and WMS versatility

• Engineered comprehensive Returns & Credit Memo solution, utilizing root cause analysis to identify trends, enabling accounting to pinpoint issues, saving $10K+ a month

 

President / Founder / CIO | SlingStone Information Technology, LLC 

Oceanside, CA

​2004 - 2018

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• Built and managed start-up technology services firm, growing it to multi-million-dollar annual revenues serving small and mid-size companies across foodservice, grocery, production, construction, medical, distribution, cosmetics, non-profit, and education industries.  Positioned company for profitable sale in 2018.

• Implemented strategy, infrastructure, security, and IT support using ITIL-compliant service desk for 30 companies across diverse industries spanning 45 locations with over 2000 end-users and 250 servers.

• Served as CIO and Chief Information Security Officer for multiple companies providing strategic roadmaps, ERP planning, security testing, regulatory compliance, and risk management.

• Built comprehensive IT risk/controls/testing framework used in 20+ Sarbanes-Oxley, PCI, & HIPAA IT audits

• Developed and implemented a comprehensive File & Sync collaborative file sharing solution for a $60M construction company with more than 100 users across multiple offices and remote locations.

• Massively improved uptime and reduced risk by migrating email servers and all users to cloud-based Office 365 solution, successfully migrating almost 2000 users with no business interruption and no data loss.

• Implemented multi-site SAN, VoIP, MPLS, firewall/VPN, cloud email migration, ERP, EMR, & CRM upgrades.

• Successfully relocated entire data center for a healthcare organization with seven sites within downtime window, zero data loss, and no business interruption.  Project achieved budget goals.