Profit
Satisfaction
Risk
RESULTS
Here are some useful statistics and projects from my recent career...
$50K
MONTHLY SAVINGS FROM PURCHASE ORDER PROCESS IMPROVEMENT PROJECT
Project Summaries
Results:
Profit
Quality
Satisfaction
Waste
Project 1: Production Process Waste Reduction - Salmon
Situation: Seafood production process was consistently wasting large amounts of the largest volume & revenue product – Atlantic salmon – costing the company over $100K per month. Data & metrics related to the waste were not visible until weeks after transactions had occurred and data was often missing or erroneous. Each department had
Results:
Profit
Waste
Project 2: Purchase Order Adjustment Process Re-engineering
Situation: For over 15 years the company had been struggling with Purchase Order Adjustments (POAs) growing in volume and dollar amount with no visibility or cost controls. The company was losing over $50K every month on products that could have been refunded by vendors if POA were processed timely and accurately with
Results:
Profit
Quality
Satisfaction
Risk
Waste
Project 3: Built comprehensive Procurement solution
Situation: Procurement department had been operating the same for the past two decades with little change or improvement to their processes or systems. All raw material purchasing was highly dependent on specific buyers with little cross-training and no standardized purchasing procedures. Each buyer used a different set of tools and reports
Results:
Profit
Satisfaction
Waste
Project 4: Built comprehensive Returns & Credit Memos analysis platform
Situation: Customer product returns were causing issues for the Sales team who reported hearing multiple complaints from customers about incorrect product substitutions or poor product quality or wrong product shipped. Operations and Sales were pointing fingers at each other. The existing data from a returns tracking system built almost two decades earlier did not show
Results:
Quality
Satisfaction
Risk
Waste
Project 5: Improved lot-tracking and traceability of products
Situation: 30-year old green screen ERP system had significant flaws in its Warehouse Management System (WMS) and inventory scanning modules that caused lot-tracking and traceability issues. Industry requirements were massively increasing with pressure from both government and major customers to have full and accurate product traceability
Results:
Profit
Satisfaction
Risk
Waste
Project 6: SOX IT Risk/Controls/Testing/Audit Framework
Situation: After Sarbanes-Oxley was enacted, there were no established frameworks for building IT controls or testing them. Auditors were using various approaches causing confusion, high audit costs, and potentially failing controls that could cause a material findings on an external SOX audit report. Employees were frustrated
Results:
Profit
Satisfaction
Risk
Waste
Project 7: Implemented paperless A/P invoice approval process
Situation: Accounts Payable department tracked G&A vendor invoices through a highly labor-intensive, manual, paper-based process that wasted time for both AP and department managers, caused confusion and mis-classification for department managers, increased time to pay vendors unnecessarily, and increases risk of lost vendor invoices. Plus,
Results:
Profit
Satisfaction
Risk
Project 8: Selected and implemented Point-of-Sale system for multi-site market/cafe retail locations
Situation: Company's multi-site retail market/cafe division was struggling with an aging Point of Sale (POS) system from a tiny software vendor. Support was poor. The system was difficult to use and performance was poor. However, the sites had a unique set of requirements needing to operate both as a full restaurant with recipes, tips and table management as well as