​​​​Kent Schumann, MBA, CLTD, CLSSBB, CISSP​, CISA

With 20+ years of experience as an executive leader in business operations & IT service management, I have been integral to technology roadmap execution and driving multi-million-dollar profit increases.

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✅ Strategic leadership of extensive IT portfolio, IT staff, ERP systems, and continuous improvement projects for a $450M company in an FDA-regulated environment with over 700 employees across 12 production, distribution, and retail sites.

 

✅ Eradicated massive waste, developed KPI analytics, and facilitated business intelligence reporting to leadership for actionable insight, in addition to process reengineering and custom ERP system advancements, resulting in $85K of recurring monthly savings

 

✅ Built proprietary application, workflow, and reporting solution for streamlining Purchase Order Adjustment processing, decreasing monthly expenditures by $50K

 

✅ Constructed an E-Commerce enterprise system, allowing smooth transactions of B2B web & EDI wholesale, and customer preferred B2C retail ordering, simplifying ordering with leading grocery chains while eliminating manual errors, processing $100M+ revenue

 

✅ Engineered an all-inclusive Returns & Credit Memo solution, utilizing root cause analysis and business analytics to identify customer credits, resulting in credit reductions of 15% in Operations, 10% in Sales, and 3% in Accounting while saving $10K+ a month

 

✅ Developed an effective full-scale framework for IT risk, controls, and essential testing, achieving 20+ successful audits within Sarbanes-Oxley, PCI, & HIPAA environments

 

✅ Founded, built, and sold an organization providing world-class IT service for mid-sized companies, integrating infrastructure, security, and ITIL-compliant IT service for 30 diverse business clients across 45 locations, supporting 2K+ end-users and 250 servers